State Farm® Insurance Agent Robert Kenimer

"Agradecida por su servicio atención muy buena y excelente persona recomendado a todas mi familia y amistades"

"Gracias a la señora Alejandra por haberme dado el mejor servicio en State Farm la recomiendo a toda mi familia y amigos ella sabe explicar muy bien todas pólizas y coberturas"

"Marlen and Alejandra are the best they were very helpful in getting my policy started! I will continue to work with them and refer others to them as well !"

"April has tried to help 3 different times and we're still having problems!!! I have tried to contact Robert but cannot ever get in touch with him at the office or otherwise. We STILL need to make ANOTHER visit to the office. This makes the 4th time to correct someone else's mistake. This has happened with my husband's policy as well. I know the company is changing their system but this is unacceptable when we are trying to do the right thing - Getting Frustrated. Is State Farm the right Ins Co???"

"Excelentes personas. Me ayudaron a aclarar muchas dudas y conocer mejor de la protección para mi y mi familia. Gracias Marlén y Alejandra. Les recomendaré a mis amistades."

"Soy clienta por mas de 15 años y me han tratado super bien y agradezco la atencion que siempre me dan a mi y a mi familia. Gracias al equipo que habla español y me hacen sentir en casa. Super recomendados."

"Alejandra and Marlen are awesome. Great service!"

"April ROCKS! Very quick to help and explains everything."

"Lo máximo
Asistencia completa. Gracias al equipo en español."

"I want thank the staff at State Farm for the help in getting our towed to the shop. Quick and efficient. And we had a good laugh. Thanks again. 5 ***** rating"

"Carrollton's beat insurance agency !"

"Yolanda is very helpful and knowledgeable test"

"Good employee test"

"Marlen y alejandra son unas lindas personas
💯 recomendado y exelente atencion."

"They are always nice and friendly. They always answer any questions or concerns I have. And the times I have had an accident, they have always been on top of getting things taken care of. Love the people at this agency!"

"We are very disappointed with the service after the accident.

The accident occurred on October 15th, and to this day, we are still unable to use our vehicle. It was repaired at a State Farm-certified shop, and it now has problems it didn't have before. Since December 16th, we have been calling repeatedly without receiving a response; the claims adjuster doesn't return our calls and never seems to be available. The process has been slow, confusing, and frustrating. The most outrageous part is that, even though the vehicle is still not working, the insurance company continues to collect payments on time every month. There are no delays when it comes to collecting payments, but they don't show the same urgency in resolving a serious customer problem. Insurance is supposed to be there when you need it most, and unfortunately, that has not been our experience.

I hope this public communication will finally lead to a solution, since I have not received a response through the normal channels."

"I am very disappointed with the service after an accident.

When I purchased the insurance from this agency, they strongly encouraged me to leave a positive review, which I gladly did because at that time the service was good and they were very attentive.

Unfortunately, now that I have actually needed the insurance coverage, the experience has been completely different. My van was in an accident on October 15th and was repaired at a State Farm certified repair shop. After that repair, the vehicle had mechanical and electrical problems that it didn't have before, leaving me without a functional car. Since December 16th, I have been waiting for them to contact me. I have called multiple times, and the claims adjuster does not return my calls; she seems to never be in the office, and no one provides clear answers. The process has been confusing, slow, and extremely stressful.

The most frustrating thing is that, even though I am still without my van at this point, the insurance company continues to charge the monthly payment on time, without any delay. They are very quick to collect payments, but they don't show the same urgency or responsibility in helping to resolve a serious situation that has left me without a vehicle. An insurance company is judged when an accident occurs, not when the contract is signed or when a positive review is requested. Unfortunately, my current experience does not reflect the service or support that was promised to me when I purchased the policy.

My vehicle was taken to a State Farm-certified repair shop for damage to the right side door. The shop completely disassembled my van, leaving parts missing, numerous screws uninstalled, the passenger airbag light activated, and the dashboard improperly fitted. THIS HAS BEEN A DISASTER, AND NOW NO ONE WANTS TO TAKE RESPONSIBILITY.

Hopefully, this review will encourage the agency to get involved and help resolve a situation that, so far, has only generated stress and frustration."

"Outstanding service! Thank you for working with me regarding my auto and home insurance. I am well satisfied with the service I have received. April gets an A++ Thank you!"

"All the people at Robert office are amazing and very helpful .Ive been with them over 22 something years and they've always been great ."

"Seguro de bebienda"

"Excellent customer service!!!
Everyone is very friendly. Calls returned same day. Would recommend them to everyone!!"

"Alejandra was a breath of fresh air. She explained everything so well and was able to give my 24 year old the best quote for the first purchase of his vehicle."

"This team is truly exceptional, I’ve been a State Farm customer for a long time and they always supported and treated me very good. Amanda went above and beyond to help me with a claim issue and make sure I’m getting taken care of."

"Recently had lighten strike a tree in my front yard and a limb as big as tree landed on my daughter SUV doing some significant damage. This was on a Saturday night. Called Robert the next day, which was a Sunday and his team contacted me first things Monday morning and ask where I wanted it repaired. I was called immediately by Wren's Collision in Marietta and Enterprise that afternoon, wanting to know when my daughter wanted to bring it end. There was no deductible due to my level of coverage and most of the rental car was covered. My daughter took her car in and the rental car was waiting on her when she dropped her car off. Had her car back before two weeks in perfect condition. The professionalism by Robert Kennimer's staff, their efficiency, and kindness is so unusual in today's world. However, I have had insurance for a number of years with all my insurance needs with them and this has been my continued experience that I have had with Robert and his staff always. Thanks again to Robert Kennimer and his staff, who are always wonderful in taken care of all my insurance needs. I do not usually write review, but I feel when businesses go above and beyond they should be recognized. Rusty Gray"

"Today I had the upmost pleasure of speaking to Maryn Biddle over at Robert Kenimer State Farm Insurance. She was very insightful, knowledgeable, compassionate and showed incredible familiarity with policies! Truly Maryn is a wonderful agent and I can’t wait to meet with her in person to discuss further more about life insurance!"